pordeanpeters·deanpeters· v1.0.0 · atualizado em 2026-04-10
83
Score
Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases, actions/emotions, and opportunities for improvemen
create a customer journey mapmap the customer experienceidentify customer pain pointsrun a customer journey mapping workshopfacilitate a journey mapping sessionunderstand the customer's journeyvisualize the customer experiencediscover opportunities for improvement in the customer journey
SynapticSkills